Shipping Policy

Shipping Policy

Our goal is to process all orders within 24 hours of receipt. Orders are processed and shipped during regular business hours
(Monday through Friday 9:00AM - 5:00PM EST, excluding holidays).

Orders must be received by 12:00pm Noon EST, or will be processed the next business day.

We have three domestic Shipping Options available (additional rates apply)

1. Standard:    3-8 business days

2. Expedited:   2-3 business days

3. Express:      1-2 business days

Tracking Your Packages

You will receive one or more tracking numbers on the confirmation e-mail we send you when your order is shipped. This tracking number can be used to check the status of your order:

UPS
Package tracking: www.ups.com/tracking/tracking.html
U.S. customer service: 1-800-PICK-UPS (1-800-742-5877), or customer.service@ups.com.

Federal Express
Package tracking: www.fedex.com/us/tracking/
U.S. customer service: (800) GoFedEx or (800) 463-3339

USPS
Package tracking: www.framed.usps.com/cttgate/welcome.htm


If you have any questions, please contact us at (212) 417-9169.

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